Terms & Conditions


We will provide OTA (Online Travel Agency) and Reservation Management services, as described in the terms of this Agreement. We reserve the right to update, modify, alter, restrict, or discontinue the system at any time. We will notify you of all significant changes to this service. Additional services may be provided upon your request, such as search engine optimization. You accept that the provision of additional services will operate under the terms of this Agreement.

System Description

The "System" includes (a) the Website, (b) the property management system, requests, and services offered through the website and the BookersDesk API available through the website, and (c) all computer programs, data, text, images, and content made available through the website or services or developed through the BookersDesk API. Any new feature added to the system is also subject to these terms.

General Terms / Access and Use of the System

  1.   Subject to the terms of use in these Terms of Use, you may use and access the system solely for your internal business purposes as provided in the Agreement. You must not (a) license, sell, resell, lease, transfer, assign, distribute, or otherwise commercially exploit or make the system available to any third party, except as expressly permitted by the Terms of Use; (b) use the system to process data on behalf of any third party, or (c) use it in any unlawful or manner that interferes with or disrupts the integrity or performance of the system and its components.
  2.  Subject to the limited right to access and use the system expressly granted to you under these Terms of Use, all rights, title, and interest in this service and its components will remain and exclusively belong to BookersDesk.
  3.   BookersDesk's failure to enforce or apply any right or provision of the Terms of Service shall not constitute a waiver of that right. You acknowledge that the Terms of Use constitute a contract between you and BookersDesk, even though it is electronic and not physically signed by you and BookersDesk, and governs your use of it, superseding any prior agreements between you and BookersDesk.

Cost, Payment, and Refunds

  1.   The service is made available on a payment basis. Regardless of your billing cycle, there are no refunds or credits for partial months of service, prorated refunds for upgrades/downgrades, or refunds for unused months with an open account. To ensure equal treatment for all, no exceptions will be made.
  2.   BookersDesk provides an interface for the account owner (as defined in the registration procedure) to update credit card information (e.g., after card renewal).

  3. Cancellation and Termination

    1.   You are responsible for properly canceling your account. All of your configuration and reservation data will NOT be immediately deleted from the Service upon cancellation, unless specifically requested. This information will be stored for a period of at least one year, at which point, if service has not been restored by the account holder, the account will be closed and the data will be removed from our servers. This information cannot be retrieved once your account is closed. If you cancel this service before the end of your paid month, your cancellation will be effective immediately and you will not be charged again.
    2.   BookersDesk reserves the right to (i) modify or discontinue, temporarily or permanently, this Service (or any part thereof) and refuse any current and future use of this Service, suspend or terminate your account (any part thereof) . BookersDesk will notify you at any time of any problems with the Service, and will use all reasonable efforts to contact you directly via email to warn you before suspending or terminating your account. Any suspected abusive or illegal activity that may be grounds for termination of your use of this service may be referred to appropriate law enforcement authorities. BookersDesk shall not be liable to you or any third party for any modification, suspension or discontinuance of the Service.

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